VerifiedStat checkConfidence: medium

Automated emails drove 37% of email-generated sales while making up just 2% of email volume

Commonly cited as: "Automated emails: 2% of sends, 37% of sales"

Verified Confidence: medium

Primary source found; it says the same thing, the scope matches, and it is reasonably current.

Safe rephrasing

Omnisend's 2024 customer data show automated emails (cart abandonment, welcome, browse abandonment) produced 37% of email-attributed sales from 2% of sends.

What the source says

In 2024, automated emails drove 37% of all email-generated sales. This is despite accounting for just 2% of email volume.

Omnisend — Email marketing statistics (Omnisend blog)

Commonly cited as
"Automated emails: 2% of sends, 37% of sales"
True origin
Omnisend — Email marketing statistics (Omnisend blog)
Type
Stat check: A widely repeated statistic traced back to its origin.
Year
2025
Data as of
Omnisend customer data, 2024
Last checked
Method & sample
Aggregate of Omnisend e-commerce customers' email sends and attributed orders in 2024.
Drift between quote and source
  • Attribution by the email platform; automated flows target high-intent moments (cart abandonment)
Interest
Omnisend sells email automation software.

Sources we opened

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